Updates are included for free for one year. If you have a valid and active license key, and your purchased plugin(s) supports it, updates will be delivered automatically from the WordPress dashboard.
Support for purchased plugins is given up to two weeks after the purchase date. It is enough to resolve any issues that may appear during plugin installation. If you wish to get support after 2 weeks, you must purchase a new license key for the plugin you are seeking support for.
Advanced lisence has unlimited support period.
If you have an issue that I’m unable to resolve that makes the system unusable, I am more than happy to provide a complete refund within 14 days of your original purchase.
I can not provide refunds due to technical issues unless you allow me to adequately try and assist you. If I’m unable to resolve the issue for you, I will provide a refund. Please contact me before requesting a refund for a technical issue.
I can not guarantee my plugins to work correctly with some 3-rd party plugins that do not use WordPress functions correctly! In this case I recommend to contact their support team.
We also do not provide refunds in terms of lack of functionality that was never mentioned on the plugins pages. But sometimes we can add this new functionality by your requests for free.